Refund policy

At DasyCash, we want you to shop with confidence. If you are not completely satisfied with your purchase, we're here to help.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

  • Be unused and in its original condition.

  • Be returned in its original packaging, including any accessories or documentation.

  • Not be damaged due to misuse or improper handling.

Certain items may not be eligible for return, including:

  • Opened or used trading card packs or sealed collectible products.

  • Gift cards.

  • Clearance or final sale items.

  • Any product marked as non-returnable on the product page.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the item and packaging so we can review the issue and provide a suitable resolution.

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Depending on your payment provider, it may take 7–10 business days for the refund to appear in your account.

Original shipping charges are generally non-refundable unless the return is due to our error or a defective item.

Return Shipping

If the return is due to a change of mind or an order placed in error, the customer is responsible for return shipping costs.

If the return is the result of our mistake or a defective product, DasyCash will provide appropriate assistance in accordance with applicable consumer protection laws.

Exchanges

We replace items only if they are defective, damaged, or the incorrect item was sent. If you need an exchange, please contact us before returning your item.

How to Start a Return

To request a return, please contact us with:

  • Your full name

  • Order number

  • Reason for the return

  • Photos of the item if it is damaged or incorrect

Email: fadiiloigady78@outlook.com

Please wait for return instructions before sending any items back.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

DasyCash
Email: fadiiloigady78@outlook.com

Business Address:
Virginia Ave
Campton, NH 03223
United States